Working with us

Making motoring easier, safer,
affordable and enjoyable

We’ve been at the roadside for our members, doing everything we can to keep them moving since 1897. Today, it’s about much more than just breakdown. We play a much bigger role in our members’ lives by – changing batteries, fitting tyres, sorting insurance, keeping our members on the road with the RAC Shop and Approved Garages, providing continually updated legal and technical advice, delivering up-to-the-minute travel information – and even helping our members buy and sell their car. So you’ll be joining a team with a wealth of experience and expertise – and a company you can trust with your ambitions.


Develop your talent

Developing the skills that make a difference

We train our people to exceptional standards and expect them to deliver an outstanding service – through smart working, the best practices, the latest technology and the service ethic that sets us apart. So wherever you work – in Sales, Patrol, Telematics, IT, Marketing, Contact Centre, Finance, Legal,
Insurance, Cars, HR or any of our other roles – you’ll have every opportunity to develop your skills to the
full and really make a difference.
Your training includes an Induction programme, ongoing practical training, mentorship from your manager and even the opportunity to pursue professional qualifications in some areas. Quite simply, you’ll have every chance to progress – and keep on progressing

Diversity & Inclusivity

A team for every talent



We’re proud of our history in helping talented people overcome obstacles to join our team. We recruit from every community, amongst all age groups – and that includes many people with disability. We look to go beyond making ‘reasonable adjustments’ to help people work with us – if you have the skills, potential and commitment to be the motorist’s champion, we’ll do everything we can to bring you into the team.

diversity

FAQs

Your questions, answered

We want you to be fully prepared for life as a member of our team – so we’ve prepared some answers to commonly-asked questions. We hope you find them helpful but you may also have some different questions
of your own – and we’ll be delighted to answer those when we meet you for interview.

Question:
How do I apply?

Answer:
We have made it easy - and fair – to apply for all positions with us. We prefer everyone to apply through the application process on this website. We’ll acknowledge your application immediately and get back in touch as soon as we have properly considered all applications for the role.

Question:
How do I know my CV has been received?

Answer:
On submitting an application online, you will receive an email within 24 hours confirming that your application has been received.

Question:
How do I get more details on a specific vacancy?

Answer:
We try to make sure that we provide full details of the role, the skills you’ll need and the experience required. But if you need more information, please contact us at recruit@rac.co.uk

Question:
What should I do if I have not received an email confirmation of my application after 24 hours?

Answer:
Firstly, check your junk email or spam email folder. Also check that the email address that you used for the application process was the correct one. If there is still a problem, please contact us at recruit@rac.co.uk

Question:
How quickly should I get a response to my application?

Answer:
We work hard to respond as quickly as we can – but the time period can vary between different roles and the amount of applications we receive. Rest assured, we’ll get back to you as soon as we can.

Question:
Do you accept applications by email?

Answer:
We encourage candidates to apply online via our Careers website for suitable positions, however if you are unable to apply via this route, please write to us at the following address: RAC Recruitment - RAC House, Brockhurst Crescent, Walsall. WS5 4AW

Question:
How long will the interview take?

Answer:
Very often this will depend on you! If you’re well prepared for the interview and you have your questions ready, the first interview can sometimes be no more than 45 minutes, though we would always advise you to expect a 60 – 90 minute time period for interview.

Question:
What should I do if I search for a job and no results come back?

Answer:
Unfortunately, this means there are no available positions using the search criteria that you specified. We would recommend either broadening your search criteria, or setting yourself up for job alerts to automatically notify you of any suitable new roles that arise.

Question:
I am interested in temporary or contract opportunities, how do I find them?

Answer:
Go to the Contractor Zone on this website for more details of the Temporary and Contractor roles we have available.

Question:
Do you offer Apprentice opportunities?

Answer:
Most definitely! Our award-winning Apprentice Academy offers an excellent earn-while-you-learn work and study programme – just to go to our Apprentice Academy page.

Question:
Do you run a Graduate Programme?

Answer:
We don’t provide a formal Graduate Training Programme, but have a great track record of offering a variety of roles and excellent development opportunities to graduates of many disciplines.

Question:
Do I need to provide references?

Answer:
As a regulated working environment serving over 8 million customers, it’s standard practice for us to request references for all potential employees.

Question:
I received an email stating that my experience wasn’t suitable for a vacancy, can I apply for other RAC jobs?

Answer:
Of course! Our advice is to think carefully about the skills and experience that you have – and look to match them (honestly) with any roles that we have available.