Department
Operations
Advertising Salary
Competitive
Vacancy Type
Permanent
Careers Site Advertising End Date
28 Jul 2024

About The Role

RAC have the exciting opportunity to appoint a commercially focussed Operations Lead Data Scientist to join our Group Operations Team on a permanent basis. This role will be a hybrid role, where you will spend two days in the office in either Salford or Walsall and three days at home.

The core function of this role is to be a part of a Data Scientist community across RAC this role is dedicated to Group Operations to own large scale data sets feeding all operational demand and resourcing outputs across Roadside & Contact Centre operations.


What You’ll Do…

On a day-to-day basis you will be responsible for maintenance, construct and accuracy to underpin all data requirements, along with the following:

  • Supporting the re-build of a best in class Planning and Analysis function
  • Analysing large data sets to drive business improvement / transformation including performance insight and analysis
  • Optimising the usage of fixed resources through Roadside & Contact Centres to drive a cost efficient operation and improved service levels for our customers
  • Collaborating with the Performance Analytics team to curate dashboards and interactive visualisation tools for data exploration.
  • Running through deep dives with stakeholders and storytelling to both technical and non-technical audiences and users


What You’ll Need…

To be considered for this role you’ll require excellent statistical approach to problem solving and a degree qualified in a relevant subject such as maths, economics or business is beneficial, along with the following;

  • Excellent communication skills
  • Experience using machine learning and advanced analytics approaches to solve business problems
  • Specialist in SQL, Python and Snowflake
  • Cloud computing and Alteryx experience
  • Strong understanding of building machine learning models using techniques such as forecasting, time series analysis and optimisation
  • Impeccable attention to detail which is highlighted with previous success in Data analytics – ideally Forecasting and Capacity Planning
  • Proven ability to translate technical concepts to non-technical colleagues and stakeholders


In return, we offer…

At the RAC, our colleagues do whatever it takes to help our customers. And we believe in rewarding you in return. As well as a competitive salary, there’s also an annual bonus scheme in place. Plus, you’ll have all these extra benefits;

  • FREE RAC Breakdown cover from day one
  • Colleague Share Scheme – a unique opportunity to become an owner of our business and share in the future success of the RAC!
  • Car salary sacrifice scheme – including offers on electric vehicles.
  • Hybrid working
  • Group Life Assurance of up to 4 x salary

Health and wellbeing benefits – including healthcare cash plan and private medical insurance and a number of lifestyle discounted benefits.

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