Test Analyst

RAC is looking for a detail-oriented Test Analyst to join our Test team, with a dedicated focus on our Service, Maintenance & Repair (SMR) Division — one of the fastest-growing areas of the business. 
SMR has seen exceptional growth in recent years and continues to be a key strategic focus for RAC. As a Test Analyst supporting this division, you’ll play a vital role in ensuring the quality and reliability of systems and processes that directly impact our customers and commercial success. 
You’ll work closely with stakeholders across the business to plan, execute, and document testing across a range of systems — ensuring all outputs meet the highest standards. You’ll identify issues and trends that could impact revenue, customer experience, or operational channels, and ensure reference data is accurate and up to date across both production and test environments. 
This is a hybrid role, with two days per week in our Bradley Stoke office and three days working from home. Flexibility is essential, as occasional work outside core business hours may be required to meet critical business needs. 

As a Test Analyst at RAC, you’ll get benefits that go the extra mile 

• Earnings That Motivate – enjoy a competitive salary plus automatic enrolment in our ‘Owning It Together’ Colleague Share Scheme – a unique opportunity to share in RAC’s future success and be rewarded for the exceptional work you deliver. 

• Tools to Drive Your Future – get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings. 

• Time Off That Matters – enjoy 25 days annual leave, plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments. 

• Financial Security & Perks – pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term. 

• Wellbeing That Works for You – our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it. 

• Extras That Make a Difference – access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. 

Why Join Us? 

• 🧪 Test new products and processes to ensure robust performance 

• 📋 Review specifications and design test coverage plans 

• 🔍 Identify system, data, and process failures and recommend improvements 

• 📊 Lead or support User Acceptance Testing (UAT) and impact assessments 

• 📣 Provide high-quality advice and insight to stakeholders 

• 📈 Monitor for trends that could impact operations or customer experience 

• 🤝 Collaborate across teams to support continuous improvement 

Our motto is 'bigger, better, broader' — a reflection of our ambition to grow bigger, deliver better, and reach broader horizons. 

What You’ll Bring 

• ISTQB Foundation Software Testing qualification (preferred) 

• Experience in test analysis within high-pressure environments 

• Ability to work across different project methodologies 

• Creative problem-solving and ability to translate technical requirements 

• Beneficial to have a basic understanding the motoring industry 

• Experience implementing testing best practices tailored to project needs 

• Strong attention to detail and excellent communication skills 

• Deadline-focused with a proactive approach to identifying defects and bugs 

• Good knowledge of JIRA 

• Broad understanding of software technologies including SQL, Microsoft Azure, REST API’s and the use of Swagger and Postman 

• Experience of working with 3rd parties is desirable. 

• Awareness of regulatory requirements including Insurance and FSA regulations 

Location & Salary 

Based at our Bradley Stoke office with hybrid working options 

Competitive salary and benefits package 

We’re Orange Heroes 

At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 15 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. 
That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. 
We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.