📞 RAC Contact Centre Recruitment Open Day – Customer Renewals Advisor
Are you passionate about delivering great customer service and ready to take the next step in your career? Join us at the RAC Recruitment Open Day and discover what it’s like to be part of our fast-paced, supportive Contact Centre team.
This is more than just a job opportunity, it’s your chance to:
- Meet the team and explore life in our Contact Centre
- Learn about the Customer Renewals Advisor role and how you can make a difference
📍 Event Details
Location: RAC House, Brockhurst Cres, Walsall WS5 4AW
Date: Saturday 15th November
Time: Bookable slots available – reserve yours early!
📄 What to Bring
To help us progress your application quickly, please bring:
- Proof of right to work in the UK
- Proof of address
- Valid ID (passport or driving licence)
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📣 Why Our Advisors Love Working at RAC
As a Customer Renewals Advisor, you’ll be the first point of contact for our members - helping them renew their services, answering queries, and delivering complete peace of mind. You’ll work in a dynamic environment with plenty of opportunities to grow and develop.
💼 What We Offer
- Competitive base salary of £26,736.53 with earning potential up to £34,000
- Performance-based incentives
- Full training and ongoing development
- Opportunities to progress within the RAC
🎁 Benefits That Go the Extra Mile
- Colleague Share Scheme – become a co-owner in RAC’s future
- 23 days holiday + bank holidays (rising to 25 with service)
- Group Personal Pension – up to 6.5% employer contribution
- Life Assurance – 2x salary (4x for pension members, flex up to 10x)
- Family leave support & 24/7 wellbeing service
- Free RAC Ultimate Breakdown Cover from day one
- Orange Savings – discounts on 1000s of retailers, holidays, tech & more
🧰 What You’ll Need
- A customer-first mindset
- Strong communication and problem-solving skills
- Ability to work in a fast-paced, target-driven environment
- Flexibility to work shifts including evenings and weekends
🌟 Why Choose RAC?
We’re the UK’s leading motoring services provider, powered by 4,000+ dedicated colleagues. Our Contact Centre teams are at the heart of everything we do - helping members stay on the road and delivering exceptional service every day.
We’re proud to foster a culture that’s inclusive, collaborative, and representative of the communities we serve. We welcome applicants from all backgrounds and experiences.
📬 Ready to Apply?
Apply today and one of our recruitment team will be in touch to confirm your slot at the open day.