Are you a Solutions Architect who thrives in large, complex enterprise environments? Do you love shaping technology strategy, designing resilient networks, and influencing real change?
If you're experienced with Applications, Integration, ITIL, enterprise-scale infrastructure and modern cloud technologies, this could be your next big move.
As we evolve our technology estate and build the foundations for a future-fit, data‑driven organisation, our Architecture function is at the heart of that journey. This is your opportunity to play a pivotal role in shaping how our systems, networks and services operate for years to come.
In this role, you’ll be trusted to set direction, define standards, challenge legacy thinking and guide the delivery of secure, scalable solutions that support over 15 million members.
This role is hybrid working which can be discussed on application and we are happy for you to be based on either of our sites in Bristol, Manchester or Walsall
What you’ll be doing
As a key member of our Technology Strategy & Architecture team, you will:
- Lead the design and engineering of networking and infrastructure solutions across major strategic programmes.
- Support the Head of Technology Strategy & Architecture in delivering the technology change roadmap and input into the overall Technology strategy.
- Translate business needs into robust, scalable technical designs aligned to the Technology Strategy.
- Shape and prioritise the portfolio’s change backlog, ensuring reusable technology patterns and high architectural standards.
- Participate in and occasionally chair the Architecture Review Board.
- Mentor and guide delivery teams, engineers, PMs and analysts to ensure successful outcomes.
- Deliver secure, stable, well‑engineered solutions into Technology Operations.
- Leaning in to assist at a technical level during system outages.
Key Skills & Experience
We’re looking for someone with strong experience across:
- Strong understanding of IT architectures, IT systems and infrastructures including but not limited to:
- Infrastructure including network and server
- Line of Business systems, e.g. ERP, CRM, Telephony etc
- End User/Customer Experience, inclusive of collaboration toolsets (email, chat, document repositories etc)
- Integration techniques and methodologies for disparate systems.
- File transfer technologies and methodologies, including orchestration and monitoring.
- Good grounding and experience in Cloud Technologies (e.g. Azure/AWS)
- Understanding of TOGAF or related frameworks.
- Knowledge of SDWAN capabilities and technologies.
- Working knowledge of security best practice in a Microsoft environment.
Enterprise & Service Management
- Proven experience in a large enterprise environment, including managing vendors.
- Strong grounding in IT Service Management / ITIL
- Experience designing secure, robust, scalable enterprise solutions.
Cloud & Architecture
- Knowledge of Azure expected, AWS (or other main cloud providers) desirable.
- Understanding of TOGAF or similar frameworks
- Maintaining the Architecture Repository, including documenting patterns, standards, principles, and other artefacts.
- Horizon scanning for upcoming technologies, vulnerabilities or opportunities within your domain.
As a Solutions Architect at RAC, you’ll get benefits that go the extra mile
- Earnings That Motivate – enjoy a competitive salary plus automatic enrolment in our ‘Owning It Together’ Colleague Share Scheme - a unique opportunity to share in RAC’s future success and be rewarded for the exceptional work you deliver
- Tools to Drive Your Future – get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.
- Time Off That Matters – enjoy 25 days annual leave, plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.
- Financial Security & Perks –pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.
- Wellbeing That Works for You – our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.
- Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.