Resourcing
Specialist
Part‑Time |
Fixed Term Contract (3 months)
Location: Walsall, Bescot Office
Salary:
£11,308.23 (Pro-Rata)
Hours: 17.5 per week
(Monday–Friday, between 8am–6pm)
Occasional weekend work required (up to 10 weekends per year)
If you’re
someone who loves bringing order to chaos, enjoys supporting teams behind the
scenes, and gets real satisfaction from making things run smoothly, this could
be a great fit for you.
We’re looking
for a Resourcing Specialist to join us on a part‑time, fixed‑term basis.
This role plays a key part in helping our operational teams, Roadside, Branded,
and Contact Centres stay fully supported so we can continue delivering the
service our members rely on.
You’ll take
ownership of scheduling and planning for a specific area, focusing on either Rostering
or Tactical Planning depending on what’s needed at the time. It’s a role
where you can make a real difference day to day.
What You’ll
Do:
You’ll work
within one of two areas at any given time:
Rostering
- Build and manage schedules that
match our forecasted demand.
- Create fair, balanced rosters that
support colleague wellbeing and meet operational needs.
- Manage annual leave, training time,
and downtime.
- Support new starters and ensure
leavers are processed accurately.
Tactical
Planning
- Align staffing with forecasts and
arrange overtime when needed.
- Keep communication clear and
consistent with teams across the organisation.
- Ensure working arrangements stay
aligned with budgets.
- Support a consistent approach to
resourcing across the country.
What You’ll
Need
- A solid understanding of resourcing
and workforce planning.
- Confidence working to tight
deadlines.
- Strong problem‑solving skills.
- Good working knowledge of workforce
management systems, Excel, and PowerPoint.
- The ability to communicate clearly
and build positive working relationships.
Benefits
& Rewards
We know our
colleagues go above and beyond, and we make sure that effort is recognised.
Here’s what you can look forward to:
- Eligibility to join our bonus
scheme.
- 25 days’ holiday plus bank holidays.
- Option to join the RAC Group
Personal Pension Scheme, with up to 6.5% employer contributions.
- Family leave support, including paid
time off and flexible arrangements.
- 24/7 confidential personal support
service for you and household family members aged 16+.
- Car salary sacrifice scheme (after
12 months), including electric vehicle options.
- FREE RAC Ultimate Complete Breakdown
Service from day
one.
- Access to Orange Savings, our
discounts portal with thousands of offers.
- Automatic enrolment into ‘Owning
it Together’, our colleague share scheme, giving you the chance to
share in RAC’s future success.
Together, we are
all #OrangeHeroes — and we’d love you to be part of that.
We’re committed
to creating a workplace that reflects the diverse communities we serve. We want
everyone to feel welcome, supported, and able to thrive. We encourage
applications from people of all backgrounds and experiences.