We’re on a mission to accelerate growth across our direct-to-consumer channels and we’re looking for an Online Trading Manager to play a key role in making that happen.
You’ll own online trading performance end-to-end, shaping strategy, driving execution, and delivering measurable growth across traffic, conversion, and basket value. You’ll be at the heart of our online acquisitions leading trading activity, influencing go-to-market plans, optimising current campaigns and working with the planning and digital product leads to enhance our toolkit.
Working closely with the Performance Marketing team, you’ll optimise media investment, maximise ROI, and unlock new opportunities, while confidently owning the actions needed to continuously improve performance.
You’ll also take the lead on budgeting and forecasting, using weekly reporting and in-depth analysis to spot trends and identify opportunities.
This is a hybrid role, working 2 days a week from our Bradley Stoke office and 3 days a week from home offering flexibility while being part of a dynamic and supportive team.
We offer more than a job. We offer a career with purpose.
As an Online Trading Manager at RAC, you’ll get benefits that go the extra mile
· Earnings That Motivate – enjoy a competitive salary plus automatic enrolment in our ‘Owning It Together’ Colleague Share Scheme - a unique opportunity to share in RAC’s future success and be rewarded for the exceptional work you deliver.
· Tools to Drive Your Future – get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.
· Time Off That Matters – enjoy 25 days annual leave, plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.
· Financial Security & Perks –pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.
· Wellbeing That Works for You – our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.
· Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.
What you’ll do
- Own end-to-end online trading performance, driving growth across the direct digital channel
- Manage forecasting, budgeting, and reforecasting, with accountability for key KPIs (traffic, conversion, AOV)
- Lead weekly trade reporting, providing clear insights and actions to improve performance
- Optimise a significant media budget, maximising return on ad spend and channel efficiency
- Work closely with Performance Marketing teams to drive high-quality traffic and maximise ROI
- Conduct deep-dive analysis into performance trends and customer behaviour to identify opportunities
- Collaborate cross-functionally with Finance, Pricing, Campaigns, and Commercial teams to deliver results
- Lead and support go-to-market (GTM) plans and key channel initiatives
- Shape testing roadmaps (e.g. email and conversion optimisation) to improve engagement and journeys
What you’ll need
- Strong analytical mindset, with the ability to interpret complex data and turn insights into action
- Proven experience in digital trading, e-commerce, or performance marketing
- Advanced Excel/data skills and experience with performance reporting and trend analysis
- Experience managing or influencing digital marketing strategies and campaigns
- A confident communicator, able to influence senior stakeholders and cross-functional teams
- Highly organised with strong focus on delivery in a fast-paced environment
- Experience within financial services or similar regulated environments
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Ready to make a difference? Your next career move starts here.